Confidentiality Policy
Relais Boréal International — Last updated: August 11, 2026
Relais Boréal International, operated by 10682055 Canada Inc., places great importance on the protection of personal information. This Policy explains how we collect, use, disclose, retain and protect personal information obtained through our website, contact forms, electronic communications and business interactions.
1. Privacy Officer
François Ménard
Relais Boréal International / 10682055 Canada Inc.
705 ch. de la Côte-Sainte-Catherine, Suite A, Montréal, Québec, Canada H3T 1A1
2. Personal information we collect
This information may include:
- •first and last name;
- •title or position;
- •name of the company or organization;
- •professional email address;
- •telephone number;
- •country, city or region;
- •company website;
- •preferred language of communication;
- •information relating to your project, business need or target market;
- •any other information you choose to provide to us.
3. Information collected automatically
- •IP address;
- •browser type and device type;
- •pages viewed;
- •date, time and duration of the visit;
- •referring website or source;
- •data relating to the use of the website.
4. Cookies and similar technologies
Our website may use cookies, pixels, analytics tools or similar technologies. You can generally configure your browser to refuse certain cookies. If non-essential or advanced analytics cookies are used, Relais Boréal International will take appropriate measures to obtain the required consents where required by law.
5. Why we use personal information
- •respond to your requests;
- •communicate with you;
- •assess your project or business need;
- •prepare a meeting or service proposal;
- •provide our commercial and operational services;
- •manage our relationships with clients and prospects;
- •administer our website and improve our services;
- •comply with our legal, contractual or administrative obligations;
- •prevent fraud, abuse or unauthorized use.
6. Consent
By voluntarily providing us with your personal information, you consent to its collection, use and disclosure in accordance with this Policy. You may withdraw your consent, subject to applicable legal or contractual restrictions.
7. Disclosure of personal information to third parties
We do not sell your personal information. We may disclose it to:
- •technology service providers and web hosting providers;
- •email providers or customer relationship management tools;
- •consultants, partners or specialists participating in a project;
- •lawyers, tax advisors, customs brokers, freight forwarders or other advisors;
- •public authorities, where required by law;
- •any other person or organization with your consent.
8. Disclosure outside Québec or Canada
In the course of our international activities, your personal information may be disclosed, stored or processed outside Québec or Canada. Relais Boréal International takes the reasonable measures required by applicable laws.
9. Retention of personal information
We retain personal information only for as long as necessary for the purposes for which it was collected, or for any longer period required by law. When the information is no longer necessary, we destroy, delete or anonymize it securely.
10. Security of personal information
Relais Boréal International takes reasonable measures to protect personal information against loss, theft, unauthorized access, modification or destruction. However, no method of electronic transmission or storage is entirely secure.
11. Your rights
Subject to the exceptions provided by law, you may request:
- •access to the personal information we hold about you;
- •correction of inaccurate, incomplete or ambiguous information;
- •withdrawal of your consent;
- •deletion of certain information, where permitted by law;
- •information about the use and disclosure of your information.
To exercise your rights, please contact the Privacy Officer identified in Section 1. We may request proof of identity.
12. Electronic communications
If you consent to receive commercial or informational communications, you may withdraw your consent at any time.
13. Separate legal services
Use of the website does not create a lawyer-client relationship with Relais Boréal International, François Ménard Avocat or 4legal2. Legal services are provided under a separate professional engagement.
14–15. External links and changes
Relais Boréal International is not responsible for the privacy practices of external websites. This Policy may be modified; any changes will be posted on the website with the updated date.
16. Questions or complaints
François Ménard — Privacy Officer
Relais Boréal International / 10682055 Canada Inc.
705 ch. de la Côte-Sainte-Catherine, Suite A, Montréal, Québec, Canada H3T 1A1
If you are not satisfied with the handling of your request, you may contact the Commission d'accès à l'information du Québec or the Office of the Privacy Commissioner of Canada.